First, get your vehicle as far off the road as safely possible—onto the shoulder or a nearby lot. Turn on your hazard lights, set out flares or reflective triangles if you have them, and stay inside your vehicle with your seatbelt on if you're in a high-traffic area. Then call Parkway Wrecker Service at (850) 878-6811, and we'll dispatch help right away.

Stay calm and stay with your vehicle if it's safe to do so. Turn on your hazard lights and avoid trying to free the vehicle yourself, especially if it's on an incline or in soft ground—this can cause further damage or personal injury. Give us a call and we'll send a truck equipped for winch-outs to safely recover your vehicle.

Response times vary depending on your location and current call volume, but as a 24/7 local operation serving Tallahassee and the Big Bend area, we prioritize fast dispatch and aim to reach you as quickly as possible—often within 30–45 minutes in most service areas.

Roadside assistance covers on-the-spot fixes that get you back on the road without needing to move your vehicle—things like jump-starts, flat tire changes, lockouts, and fuel delivery. Towing is needed when your vehicle can't be safely driven and must be transported to a repair shop, home, or another location.

Many auto insurance policies include roadside assistance as an add-on, and some auto club memberships (like AAA) cover towing costs too. Coverage and reimbursement limits vary by provider and plan, so we recommend checking with your insurance company or membership provider beforehand. We're happy to provide a receipt for any reimbursement claims.